Dexter, Missouri
Not resolved
5.0
Details
0 comments

I work at Downtown Video in Dexter, Missouri. The owner has a coca cola machine outside of the store and has had the machine for approximately fifteen years.

Larry, the owner and coca cola consumer, has had very few complaints throughout the years until the 17th of September, 2014. Since then, Larry's machine has been robbed three times, October 2, 2014 being the last previous robbery. (Note, I'm using the word "robbery"!! This was NOT a break in.

The individual stealing every cent from the machine has a key to the lock!) When the company was contacted about this, they sent an employee to change out the locks on the machine. Then, 6 days after the first robbery, Larry opens the door to the machine and notices the funds are gone again. Long story short: the lock has been changed three separate times within the last two and a half weeks. It has also been robbed every time the lock has been changed.

After contacting the company's authorities, they have informed Larry that there is nothing they are going to do about this. Even after calling to their attention that he believes (and so do I) it is an employee of CCE that is responsible for the thefts. We are not sure of the exact amount at this time, but to date larry has lost over $150.00 in total profit from the thefts. If you value your company and its reputation, something should be done about this!!

This is going to be public knowledge very soon.

A reporter from the local paper has expressed interest in the story, which means bad publicity for Coke! This should be investigated at the very least and someone held accountable for their dishonest actions.

Reason of review: an employee of CCE is robbing my machine .

Monetary Loss: $150.

Preferred solution: Full refund.

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