Coca Cola
Reviews and Complaints
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Verified Reviewer | Gurugram, HaryanaExp. product pracheg
Preferred solution: I can case coca cola product
Complaint for distributor
User's recommendation: Bad experience
Non supply
Refrigerator not working
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Verified ReviewerResolved: Rude Customer Service Rep
Company fixed the issue and I have been provided with discount on future orders. Coca-Cola customer service sent too coupons too get replacement products via US postal service..
Then the rep went on to say that my problem of asking for a refund was not the sales team priority, so, he had no details of when I could expect the coupon in the mail they promised upon sharing my contact information. That was the 2nd sales rep I spoke with. I could not get anywhere with the 1st rep. The first rep told me I would get a coupon in the mail, but never verified my address.
When I asked her to take the address she hung up after telling me she did not have time to talk any further with me. Pissed me off, so I chatted online with a nicer rep on the corporate site who apologized and took down my information and gave me a new customer service phone number to call and a chat reference number and assured me I would get my coupon in the mail in 7-10 days. I'm disgusted by the language that was used by those first two representatives which for my reason for calling was of no fault of my own. Fix your machines and get some manners and phone etiquette training for your rude sales and customer service reps.
They should be fired with zero tolerance with the language they used with me and I hope those calls were recorded.
I'm pissed and will report the harassment to the FTC. Shame on Coca-Cola.
Preferred solution: Full refund
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Verified ReviewerFreeze apply
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | London, EnglandPacking quality is very bad
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Verified Reviewer | Mumbai, MaharashtraI want fridge in my shop please consider me
I have a bakery need to fridge
Trying to subscribe free coke
- Best tasting soda
- Its too expensive
- Unless its on sale
Preferred solution: Caffeine free coke
User's recommendation: Supply caffeine free coke 1/2 liter bottles- 6 pack.
Fridge problem
My coca cola frezer does not work
Preferred solution: Repair
Very upset. First got bad coke. Now i got charged 18.00 for 3 12 packs
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerComplaint about fridge
Powerade zero grape 28 oz
User's recommendation: deliver more
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